After A WEEK of investigations for the SONY PSN and Qriocity Stream Service. The Sony Playstation Blog has released a statement as to why their Services have been down. According to the PS Blog an unauthorized outside user hacked the system and got subscribers of both PSN and Qriocity Stream Service personal info. The blog does not confirm how many users have been effected by the Hacker Attack and have not confirmed if the hacker got people's Credit Card Numbers. But the Blog writer for PS has said that all users should be on the side of Caution and check Credit card account statements. It also urges users that once operations of PSN and Qriocity have resumed to change passwords.
I am all for investigating and taking measures to ensure everything is as it says it. But to say you discovered compromised account information between the 17th and 19th and then bring it to the attention of your users on 26th.... THAT ANNOUNCEMENT SHOULD HAVE BEEN MADE THE SECOND YOU TURNED OFF YOUR SERVICES. Instead of leaving your users in the dark as to why they can not Get movies, games, updates, new streaming video games and play their games online. I respect due diligence when it comes to investigating network flaws. But you have to let the people (people that have trusted their information to your services) know that hey it is possible your account has been compromised so umm be careful and watch your personal shit.
Sony Playstation. I love you, I love your products but shit like this makes it harder for me to defend you.
Sources:
http://www.cnn.com/2011/TECH/gaming.gadgets/04/26/playstation.network.hack/?hpt=T2
http://blog.us.playstation.com/2011/04/26/update-on-playstation-network-and-qriocity/
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